Good communication in the workplace is more important than ever and critical to your career advancement and success. Come get a comprehensive and intensive preparation with skills and techniques you can put to use on Monday morning. Take back a workable conflict management model, along with successful and practical conflict management strategies. Then, work with a pro to learn how to improve your negotiation skills for a win-win outcome, including helping others to get what they want, so you get what you want. Finally, find out more about yourself and others using personality profiles for better work performance. You will be learning from some of our popular instructors, and taking away new how-to skills that work. CEUs/ILUs: 5.6 / Length (in hours): 56 Online classes included in certificate: Conflict Management, Negotiation: Get What You Want, & Using Personality Profiles for Better Work Performance